Client Outcomes

The Simple Comfort of Booking the Empty Seat Next to Yours Is Far More Complex Than It Seems

Sometimes apparently simple process changes require deep technical expertise. Enabling additional seat reservations for this client entailed breaking the traditional one-to-one link between seats and passengers, a fundamental change cascading across Global Distribution Systems and the ecosystem of airline and travel agent reservation systems.

Related Expertise

Corporate Performance Digital Reinvention IT Transformation

Related Industry

Global Logistics Information & Data Science Travel & Hospitality

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