Jonathan Holcombe is a Senior Principal Consultant at P&C Global, contributing his expertise to the Organization & Human Capital, Corporate Performance, Strategy & Innovation, and Digital Transformation practice groups. With a career spanning Global Logistics, Travel & Hospitality, Financial Services, and Law Firm industries, Jonathan has earned a reputation for delivering innovative strategies and transformative outcomes for his clients.
Jonathan earned his Diplôme d’Ingénieur in Industrial Engineering from École CentraleSupélec in France, where he developed a strong foundation in process optimization and systems thinking. He holds a Master of Science in Organizational Behavior from London School of Economics (LSE), specializing in human capital strategy, and a Master of Business Administration with a concentration in Global Logistics from INSEAD.
His professional certifications underscore his commitment to excellence and technical expertise:
- Certified ScrumMaster (CSM): Demonstrating his ability to lead agile teams, awarded by Scrum Alliance.
- TOGAF 9 Certification: Validates his expertise in enterprise architecture, certified by The Open Group.
- Lean Six Sigma Black Belt: Highlights his operational efficiency skills, earned through Villanova University.
- AWS Certified Solutions Architect – Professional: Showcases his proficiency in scalable cloud architecture design.
- Prosci Change Management Certification: Reflects his ability to lead organizational change initiatives effectively.
- Certified Data Management Professional (CDMP): Validates his expertise in enterprise data strategies, certified by DAMA International.
- Global Logistics Professional (GLP): Recognized by the American Society of Transportation and Logistics, emphasizing his proficiency in logistics management.
- Blue Ocean Strategy Certification: Demonstrates his ability to develop innovative strategies and identify uncontested market spaces, awarded by Blue Ocean Academy.
Jonathan began his career as an Operations Analyst at DHL Express, where he optimized logistics workflows across Europe. His strategic mindset and technical acumen earned him a promotion to Regional Logistics Manager. He later joined Air France-KLM as a Senior Strategy Consultant, where he developed innovative customer experience solutions. Before joining P&C Global, Jonathan served as Vice President of Digital Strategy at BNP Paribas, where he implemented data-driven strategies that transformed the bank’s global operations.
At P&C Global, Jonathan combines his expertise in strategy, innovation, and human capital to guide clients through complex transformations, delivering sustainable and impactful results.
For example:
- Global Logistics Optimization for an International Shipping Company
Jonathan guided a comprehensive overhaul of the company’s supply chain operations, leveraging advanced analytics and AI to optimize route planning and reduce delivery times. This initiative resulted in a 25% reduction in fuel consumption, a 30% improvement in delivery accuracy, and a $150 million annual savings in operational costs. The company also reported a 20% increase in customer satisfaction scores, attributed to faster and more reliable delivery. - Customer Experience Transformation for a Leading Travel & Hospitality Brand
Partnering with a global hotel chain, Jonathan led a digital transformation initiative to enhance the guest experience. By implementing a centralized customer data platform and integrating personalized marketing campaigns, the engagement boosted direct booking rates by 40%, increased revenue per available room (RevPAR) by 25%, and improved customer retention by 30%. The initiative also garnered industry recognition, earning the brand a prestigious customer experience award. - Strategic Workforce Restructuring for a Financial Services Leader
In collaboration with senior leadership, Jonathan designed and executed a workforce transformation strategy for a global financial services firm. By introducing a new competency-based talent framework and modern HR technology, the engagement reduced employee turnover by 18%, shortened recruitment cycles by 35%, and improved employee satisfaction scores by 22%. The transformation also positioned the firm as a top employer in its sector, attracting high-caliber talent to fuel its growth.
These engagements highlight Jonathan’s ability to integrate strategy, innovation, and human capital expertise to deliver lasting value and transformative outcomes for his clients.
An American who calls Paris home, Jonathan lives with his partner and their two children. A lifelong athlete, he remains an avid rugby player and skier, enjoying the French Alps with his family, whenever possible. Jonathan also has a passion for art, frequently visiting Paris’s galleries and museums.
Jonathan’s journey to P&C Global was driven by the firm’s culture of meritocracy, its systemic commitment to lifelong investment in personal and professional development, and the unrivaled opportunities for career advancement it offers. “What drew me to P&C Global was its Proactive Pay practices and the chance to collaborate with brilliant minds on complex challenges,” Jonathan shares. “This firm not only values creativity, partnership, and results—it actively invests in its people to ensure their growth and success, and that combination is truly inspiring.”
Reflecting on his role at P&C Global, Jonathan credits his growth to the mentorship and support he has received from colleagues. “At P&C, every challenge is an opportunity to learn and grow, not just for our clients but for ourselves. The leadership here—Nick Pournader and others—creates an environment where ideas thrive, and people flourish.”
Jonathan’s sense of humor and approachable nature shine in his leadership style. “I always say whether you’re tackling a logistics challenge or navigating the slopes, you need focus, flexibility, and a bit of fun,” he quips. “At P&C Global, we have the privilege of doing meaningful work with incredible people—and we enjoy the ride along the way.”
