Shawna Sandoval

Senior Principal Consultant
Vancouver

Shawna Sandoval is a Senior Principal Consultant at P&C Global, where she brings her expertise to the Organization & Human Capital, Corporate Performance, Data & Cognitive Sciences, and Marketing & Public Relations practice groups. Renowned for her skill in talent development, organizational culture transformation, and performance management, Shawna is a trusted advisor to clients navigating complex business challenges.

Shawna earned her Bachelor of Commerce in Organizational Behavior from Queen’s University in Kingston, Ontario, where she developed a passion for creating high-performing teams. She later completed a Master of Science in Industrial/Organizational Psychology from the University of Waterloo and an Executive MBA in Leadership and Digital Transformation from Rotman School of Management at the University of Toronto.

Shawna began her career as a Human Resources Associate at Canadian Tire Corporation, gaining firsthand experience in workforce management. She progressed to become a Talent Development Specialist at Air Canada, where she designed leadership training programs. Before joining P&C Global, Shawna served as Vice President of Organizational Development at CN Rail, overseeing talent strategies across the company’s North American operations.

At P&C Global, Shawna’s ability to blend technical expertise with people-centered solutions has earned her recognition for delivering transformative results.  For example:

  • Organizational Culture Transformation for a Global Manufacturing Firm
    Shawna led a comprehensive culture transformation initiative for a multinational manufacturing company grappling with high turnover and declining employee engagement. By implementing targeted leadership development programs and an inclusive culture framework, the engagement resulted in a 35% improvement in employee engagement scores, a 25% reduction in turnover among key talent, and a 20% increase in operational efficiency through enhanced cross-functional collaboration.
  • Talent Development Overhaul for a Leading Travel & Hospitality Brand
    Partnering with the executive leadership of a global hospitality chain, Shawna spearheaded the creation of a dynamic talent development strategy aligned with the company’s growth objectives. The initiative introduced advanced learning and development platforms, personalized career pathways, and real-time performance feedback systems. Within 18 months, the program delivered a 40% improvement in employee satisfaction, a 30% increase in internal promotion rates, and a 15% boost in customer satisfaction scores due to improved service quality.
  • Performance Management Redesign for a Financial Services Leader
    Shawna led the redesign of a legacy performance management system for a Canadian financial services firm, transitioning it to a data-driven, continuous feedback model integrated with advanced analytics. The project achieved a 25% reduction in performance review cycle time, a 20% increase in employee productivity metrics, and a 15% improvement in client retention rates, driven by better-aligned incentives and enhanced workforce engagement.

These engagements showcase Shawna’s ability to combine strategic vision with practical implementation, delivering impactful outcomes that align organizational goals with measurable performance improvements.

Born and raised in London, Ontario, Shawna now resides in Vancouver, British Columbia, with her husband and their three children. She enjoys exploring the natural beauty of the Pacific Northwest, indulging her love of photography, and supporting local theater productions.

Reflecting on her journey, Shawna shares, “Joining P&C Global has been a transformative experience in every sense. This is a firm that doesn’t just talk about valuing its people—it shows it in countless ways, from its meritocratic culture to its world-class professional development programs and unmatched compensation structures. At P&C, I’ve had the opportunity to tackle some of the most meaningful and complex challenges across industries, surrounded by colleagues whose brilliance is matched only by their generosity and willingness to collaborate. It’s a place where you’re encouraged to push boundaries, constantly learn, and advance—not just your career, but your understanding of what you’re capable of achieving. The possibilities here feel endless, and I’m grateful every day to be part of an organization that invests so deeply in both its clients and its people. Known for her approachable demeanor and infectious enthusiasm, Shawna is celebrated for her ability to energize teams and build lasting client relationships.

“I believe great outcomes are achieved through trust, creativity, and a little bit of humor. P&C Global gives me the platform to deliver all three.”

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Past Experience

Canadian National Railway
Vice President of Organizational Development

Air Canada
Talent Development Specialist

Canadian Tire Corporation
Human Resources Associate

Academic Credentials

Queen’s University
BCom, Organizational Behavior

University of Waterloo
MASc, Industrial and Organizational Psychology

Rotman School of Management
University of Toronto
Executive MBA, Leadership and Digital Transformation

Postgraduate Credentials

Association for Talent Development
Certified Professional in Learning and Performance (CPLP)

Society for Human Resource Management
SHRM Senior Certified Professional (SHRM-SCP)

Association of Change Management Professionals
Certified Change Management Professional (CCMP)

Korn Ferry Leadership Architect Certification

Canadian Management Centre
Lean Six Sigma Green Belt

MIT Sloan School of Management
Executive Certificate in Strategy and Innovation

Data & Marketing Association
Certified Data-Driven Marketer (CDDM)

Hogan Assessment Certification

Google Professional Collaboration Engineer

Cornell University
Advanced Certificate in HR Analytics

Domain Expertise

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