Wallace Richardson is a Managing Director at P&C Global and a key contributor to the Organization and Human Capital practice group. With over 20 years of professional experience across Global 500, mid-market, and startup companies, Wallace brings extensive expertise in talent acquisition, talent and organizational development, human capital management, compensation planning, and employee benefits.
His successful career encompasses significant leadership roles at major global organizations. Wallace served as a Senior Vice President of Human Capital Management at the Royal Bank of Canada, where he developed and executed effective human capital strategies for one of RBC’s largest businesses. At Bombardier, he held the position of Director of Organizational Development, driving key organizational changes and talent development initiatives. Prior to these roles, Wallace served as the Head of Compensation and Benefits at a subsidiary of Bank of Montreal, where his strategic approach to benefits and compensation planning enhanced the bank’s talent acquisition and retention capabilities.
Wallace’s expertise extends beyond finance and manufacturing, encompassing a diverse range of industries. For example, in the healthcare sector, he advised a leading hospital network on redesigning its talent acquisition strategy to address critical nursing shortages, resulting in a 15% improvement in hiring efficiency. In the retail industry, he partnered with a global fashion brand to revamp its employee engagement programs, leading to a 20% increase in employee satisfaction scores. These experiences underscore Wallace’s ability to adapt his human capital strategies to meet the unique challenges of different industries, making him a versatile and trusted advisor.
At P&C Global, Wallace has delivered transformative outcomes for clients across industries. For a Fortune 500 manufacturer, he designed a workforce development program that boosted internal mobility by 22% over two years, enhancing employee satisfaction and retention. For a large mid-market EU-based technology company, he played a pivotal role in navigating complex labor negotiations during a restructuring, ensuring business continuity and maintaining strong union relationships. Additionally, he overhauled a Silicon Valley startup’s compensation strategy, reducing turnover by 30% and positioning the company for successful Series B funding. These achievements highlight Wallace’s ability to deliver tailored solutions that drive measurable business results.
Wallace’s global perspective is a key asset in today’s interconnected business environment. He has successfully navigated complex cross-cultural dynamics, such as leading a multinational team to harmonize HR policies across 12 countries for a global logistics company. His ability to balance local nuances with global consistency ensured a seamless transition and strengthened employee engagement worldwide. This experience, combined with his fluency in French and Spanish, positions Wallace as a trusted advisor for organizations operating in diverse and multicultural markets.
In his current role as Managing Director at P&C Global, Wallace is at the forefront of shaping the future of human capital management. He is leading a firm-wide initiative to integrate advanced analytics and AI into workforce planning, enabling clients to make data-driven decisions about talent acquisition and development. Additionally, Wallace is spearheading the development of a global framework for diversity, equity, and inclusion (DEI) strategies, helping organizations build more inclusive workplaces. His visionary approach ensures that P&C Global remains a leader in delivering innovative and impactful human capital solutions.
Beyond his individual achievements, Wallace is a passionate leader who thrives on building and mentoring high-performing teams. At RBC, he established a mentorship program for emerging HR leaders, which has since become a cornerstone of the bank’s leadership development strategy. At P&C Global, Wallace has fostered a collaborative culture within the Organization and Human Capital practice group, encouraging knowledge sharing and innovation. His ability to inspire and empower teams has been instrumental in driving collective success and delivering exceptional value to clients.
Wallace’s solid academic background has been a cornerstone of his career. He holds a Bachelor of Arts in English Literature from McGill University, which fostered his exceptional communication and critical thinking skills. He further advanced his expertise with a Master of Industrial Relations (MIR) from the University of Toronto, gaining a deep understanding of workplace relations, labor market dynamics, and human resource management. Most recently, Wallace earned an Executive Master in Change (EMC) from INSEAD, a globally renowned program that honed his skills in organizational psychology, leadership, and transformative change management. These academic achievements have provided Wallace with a robust foundation to drive impactful human capital strategies and organizational development initiatives.
Beyond his professional responsibilities, Wallace resides in Toronto with his wife and family. In his personal time, Wallace is an avid reader and is particularly interested in historical biographies, reflecting his curiosity about different perspectives and his appreciation for the lessons of the past. He is also a keen tennis player, displaying his competitive spirit and determination on the court, traits that he carries into his professional life as well.
In his role as a Managing Director at P&C Global and as a member of the Organization and Human Capital practice group, Wallace is dedicated to using his expertise to foster strategic growth and development. His work not only guides P&C Global’s strategic trajectory but also significantly impacts the broader field of human capital management.
