P&C Global | Management Consulting

Wallace Richardson

Managing Director
Toronto
Richardson Wallace SharePoint 11302022

Wallace Richardson is a Managing Director at P&C Global and a key contributor to the Organization and Human Capital practice group. With over 20 years of professional experience across Global 500, mid-market, and startup companies, Wallace brings extensive expertise in talent acquisition, talent and organizational development, human capital management, compensation planning, and employee benefits.

His successful career encompasses significant leadership roles at major global organizations. Wallace served as a Senior Vice President of Human Capital Management at the Royal Bank of Canada, where he developed and executed effective human capital strategies for one RBC’s largest businesses. At Bombardier, he held the position of Director of Organizational Development, driving key organizational changes and talent development initiatives. Prior to these roles, Wallace served as the Head of Compensation and Benefits at a subsidiary of Bank of Montreal, where his strategic approach to benefits and compensation planning enhanced the bank’s talent acquisition and retention capabilities.

At P&C Global, Wallace’s has delivered many significant achievements in the realm of organizational development and industrial relations. His keen strategic mindset and intuitive understanding of people have enabled him to drive transformational outcomes for our diverse clientele.

  • At a Fortune 500 manufacturer, Wallace designed and implemented a comprehensive workforce development program that bolstered internal mobility by 22% over two years. This program not only improved employee satisfaction and retention but also strengthened the company’s internal talent pipeline.
  • For a large mid-market EU-based technology company, Wallace played a critical role in navigating complex labor negotiations during a significant restructuring phase. His thoughtful approach to industrial relations helped the client maintain strong relationships with labor unions, minimized disruptions during the transition, and ensured business continuity.
  • Wallace spearheaded the complete overhaul of a Silicon Valley startup’s compensation and benefits strategy, bringing it in line with industry best practices. This revised strategy proved instrumental in attracting high-caliber talent, reducing employee turnover by 30%+, and propelling the startup to a leadership position within its industry and successfully securing its Series B round.

These examples not only illustrate Wallace’s expertise in the field of organizational development and industrial relations but also demonstrate his ability to deliver tailored solutions that drive real business outcomes. As a Managing Director at P&C Global, Wallace continues to apply this results-driven approach to guide P&C Global’s clients on their path to success.

In addition to his professional achievements, Wallace’s solid academic background has been crucial to his career. He holds a Bachelor of Arts in English Literature from McGill University, fostering his effective communication and critical thinking skills. Moreover, his Master of Industrial Relations (MIR) from the University of Toronto further equipped him with a deep understanding of workplace relations, labor market issues, and human resource management.

In addition to his academic credentials, Wallace holds a Certified Human Resources Leader designation from HRPA Canada, Global Professional in Human Resources from HR Certification Institute, and Certified Learning and Development Professional (CLDP) from Association for Talent Development (ATD).

Beyond his professional responsibilities, Wallace resides in Toronto with his wife and family. In his personal time, Wallace is an avid reader and is particularly interested in historical biographies, reflecting his curiosity about different perspectives and his appreciation for the lessons of the past. He is also a keen tennis player, displaying his competitive spirit and determination on the court, traits that he carries into his professional life as well.

In his role as a Managing Director at P&C Global and as a member of the Organization and Human Capital practice group, Wallace is dedicated to using his expertise to foster strategic growth and development. His work not only guides P&C Global’s strategic trajectory but also significantly impacts the broader field of human capital management.

Past Experience

Royal Bank of Canada
SVP, Human Capital Management

Bombardier
Director of Organizational Development

Bank of Montreal
Head of Compensation and Benefits

Academic Credentials

McGill University
BA, English Literature

University of Toronto
Master of Industrial Relations (MIR)

Postgraduate Credentials

Human Resources Professionals Association – Canada
Certified Human Resources Leader

HR Certification Institute
Global Professional in Human Resources

Association for Talent Development
Certified Learning and Development Professional (CLDP)

Domain Expertise

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